SAP CRM: Implementation for TPBank

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Project Details

  • SAP CRM: Implementation for TPBank
  • Banking
  • ERP Projects
  • SAP CRM 7.0 EHP4, SAP Hybris Marketing 1611, SAP BW 7.5

The Client

Tien Phong Commercial Joint Stock Bank (TPBank) was founded on May 5th 2008. TPBank offer most effective banking & finance solutions to our customers, especially the young and active segment. Based on our advanced technological infrastructure and specialized management, TPBank has always been pioneering in setting trends in modern banking services, aiming to become the leading digital bank in Vietnam.

Client’s Need

  • Ensure system operates smoothly in highest quality
  • Provide additional services such as add-on customization, forms, reports.
  • Training new staff about navigation, processes, functions and control issues with vendor


  • Application scope
    • SAP CRM 7.0 EHP4
    • SAP Hybris Marketing 1611
    • SAP BW 7.5
    • Integration wih Banking Systems
  • Service scope
    • Helpdesk: user support
    • Issue inspection
    • Create data, create report
    • Additional development
    • Training

Client’s Benefits

  • The project is getting to process on time with best quality.
  • Our team was chosen thanks to dynamic methodology, advantages SLA; and competitive cost comparing to other vendors.
  • Our members are experienced in delivering ERP system following Vietnamese legislation.